Frequently Asked Questions

Everything you need to know about your VINNY'S order and our premium collections.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own or checking the specific fit notes (e.g., 'True to Size' or 'Oversized') provided in the description.

Are your materials sustainably sourced?

At VINNY'S, we prioritize ethical manufacturing. We partner with certified suppliers to source premium organic cotton, recycled fibers, and high-quality leathers to ensure longevity and reduced environmental impact.

Can I change or cancel my order after it has been placed?

Once an order is placed, it is sent to our warehouse for immediate processing. You can request a change within 60 minutes of purchase by contacting our support team, but we cannot guarantee modifications after that window.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.